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Dynamics 365 Integration

ZIWO Plugin for MS Dynamics 365 CRM Online is an easy-to-use application that allows MS Dynamics CRM users to use the main features of Ziwo directly through the CRM. Using a Ziwo dial-pad designed for MS Dynamics CRM, users can consume Ziwo Contact Center services without having to separately log in to different pages.

Microdoft Dnamics integration

Inbound & Outbound Calls

Click to Call

View Calls History

Make Conference Call

MS Dnamics creat new ticket

MS Dynamics performance statisticcs of calls

Create new contact on MS Dynamics

Create New Tickets

View Performance Statistics

Create New Contacts

How to install Dynamics 365 Integration?

Login to D365 CRM

Select ZIWO CTI Admin App

Fill ZIWO Instance details

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