Business Phone System & Contact Center Solution
with Crystal Clear Quality Call in the GCC
Choose your version. Try it for free
Quarterly
Yearly
Cloud Business Phone System
30
Per User per month
Billed Annually
Ideal for non-Customer
Facing Teams or Receptionists
Desktop App
- Cloud PBX
- Standard IVR
(Interactive Voice Response) - Inbound Roaming Agent
- Free Standard DID
Cloud Contact Center
82
Per User per month
Billed Annually
VOICE-SMS-WhatsApp
CRM Plugins
API-Webhooks-Mobile SDK
Web App & iOS App
- Cloud PBX
- Customer IVR
(Interactive Voice Response) - ACD
(Automatic Call Distribution) - Call Recordings
- Call Whispering
- Agent Status
- Agent Attendance Time
- Sentiment Analysis
- WhatsApp Number (99$ per month)
Enterprise
Need Custom Features?
Additional Options to Meet
your Complete Business Needs
- High Availability
- Private or Public Cloud
- Bring your own SIP trunk
- Uptime financial warranty
- Custom Data Retention Policy
- Custom Integration
- 24/7 Support
Ziwo Benefits
Best Voice Quality in the GCC
24/7 Support
Pay as you Go
GDPR Compliant
Full API
Cloud Based
Best Call & Message Rates
No Hidden Fee
Do you charge for the Administrator licenses?
No we don't charge for the administrator accesses, but they can't make any call.
Do you charge for the phone calls and messages?
Yes. We are charging separately for the telephone calls at a rate which is generally similar to what you would pay with your local telecom company. To enjoy calling and messaging with ZIWO, you need to pre credit/top-up a telecom account that will be used for each call or paid message.
Can I get a phone number in the 150+ countries you cover?
Yes, provided that you have what local regulators are requiring. Certain numbers are restricted to local operating companies and require a proof of address. Rules might change overtime.
Is your solution legal?
Yes. All the phone calls are processed by local telecom companies and we stricly follow local regulations and requirements.
Where do you host the data?
ZIWO can deploy on any type of public or private cloud, so we just follow what you want. By default we will host in top tier datacenters such as Google Cloud, Microsoft Azure or AWS
Can I increase or decrease the number of licences?
Yes you may increase the number of license anytime with immediate effect, or decrease with effect at the beginning of the following month.
Can I have a mix of profiles on the same platform?
Yes. You can mix different type of licences on the same ZIWO platform: customer facing users like sales rep, support, drivers... and non customer-facing users, so that they can all communicate together.
What if I decide to cancel?
If you no longer wish to use ZIWO, you may cancel at any time with a 30 days notice. You will receive a pro-rated credit with ZIWO for the unused telecom credits. Licences will remain active until the end of the billing cycle and not renew.
Can you charge me in my local currency?
Yes, even thought our pricelist is in USD, we currently accept equivalent payments in multiple currencies with more currencies being added soon: USD, EUR and INR (customers based in India only)
Do you have a free trial of your premium features?
Yes, before you sign any contract with ZIWO, you can have access to a free 14 days proof of concept platform, with all features and API accesses. A test phone number will be attached to it with some telecom credit. Such platform cannot be used for production
Do you offer any discounts?
Yes! When you choose to pre-pay for a year of service, we’ll give you a 25% discount. We also offer an additional discount for large volumes of licenses.
What if I have more questions?
You may contact us via the online chat on this website or at https://www.ziwo.io/contact-us/