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Call Center Software
The Leading Cloud Contact Center Software in the Middle East.
Business Phone System
A scalable business phone system for every company.
Omnichannel
Manage all you Voice, WhatsApp conversations seamlessly in one place.
Workflows
Streamline your end-to-end customer experience with ZIWO Workflows.
Deliver exceptional and effortless experiences with ZIWO
Enhance customer satisfaction with seamless integrations and empowering tools for your agents. Our safe and trusted solution integrates with the best help desks and CRMs.
Enabling the success stories of so many companies.
Tailored Customer Experience
Deliver an exceptional experience with our smart call routing and our CRM integrations that allow you to click-to-call and view contact information of incoming calls. Keep track of customer experience with the automated End Call Survey.
Improved Agent Performance
Improve your agents' performance with the right tools. Organize the conversations with tags and notes. Train your agents with call whispering and accessible, high-quality call recordings.
Reliable and trusted solution
99,99% Uptime, Cloud, Security compliance, ISO compliant, 24/7 local support
Features that enhance the overall user experience
Simple, secure, reliable and cloud agnostic
SSL & SSH Encryption of Data
ZIWO runs on any public or private cloud
GDPR Compliant
>99.99% Uptime & 24/7 Amazing Local Support
ISO 27001 Certified
Integrations
Integrated to the best help desks and CRMs
Connect your tools, connect your teams. With over 15 apps already available in our directory, your team’s favourite tools are just a click away.
Join hundreds of companies that are willing to talk to their clients.
Cloud telephony and call center software deployed instantly