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Call Center Software
The Leading Cloud Contact Center Software in the Middle East.
Business Phone System
A scalable business phone system for every company.
Omnichannel
Manage all you Voice, WhatsApp conversations seamlessly in one place.
Workflows
Streamline your end-to-end customer experience with ZIWO Workflows.
Ziwo AI
Transform the way you manage calls and customer interactions with ZIWO AI
Our Customers
Wondergifts Redefines CX with Seamless Integration
Wondergifts, a provider of memorable gift experiences, sought a seamless customer service solution. They implemented ZIWO early on for its easy handling of customer requests and bookings, ensuring customer support availability at all times. ZIWO stood out for its full integration with Zoho CRM, enabling one-click calls and automatic call recording, simplifying the support process. This integration helped Wondergifts save time, streamline customer interactions, and deliver efficient, high-quality service.
Wondergifts Testimonial
- Seamless integration with Zoho for better service management.
- Improved call quality and customer real-time interactions.
- Enabled effective team management and performance tracking.
- Streamlined operations and overall efficiency boost.
- Notable improvements in overall customer satisfaction and service quality.
ZIWO Features used by Wondergifts
Join hundreds of companies that are willing to talk to their clients.
Cloud telephony and call center software deployed instantly
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