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Call Center Software
The Leading Cloud Contact Center Software in the Middle East.
Business Phone System
A scalable business phone system for every company.
Omnichannel
Manage all you Voice, WhatsApp conversations seamlessly in one place.
Workflows
Streamline your end-to-end customer experience with ZIWO Workflows.
Ziwo AI
Transform the way you manage calls and customer interactions with ZIWO AI
Our Customers
Udrive Transforms CX with ZIWO's Cloud Solution
Udrive, the largest car-sharing company in the Middle East, switched to ZIWO for a cloud-based call center solution that allowed decentralization with centralized control. The easy deployment and seamless integration with tools like Freshdesk improved efficiency by 2-3 times, while enabling quick mobile and desktop access for employees. ZIWO’s flexibility and fast feature updates helped Udrive save three times their previous costs, while boosting productivity and reducing downtime.
Udrive Testimonial
- Quick and easy migration from Asterisk's on premise platfrom to ZIWO's cloud solution.
- Seamless integration with Freshdesk and other tools for better service management.
- Improved calls and customer tickets management by 2-3 times.
- Enhanced customer service operations with efficient call handling.
- Increased agent productivity and overall customer satisfaction.
- Reduced operational costs by 3 times.
ZIWO Features used by Udrive
Join hundreds of companies that are willing to talk to their clients.
Cloud telephony and call center software deployed instantly
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