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Call Center Software
The Leading Cloud Contact Center Software in the Middle East.
Business Phone System
A scalable business phone system for every company.
Omnichannel
Manage all you Voice, WhatsApp conversations seamlessly in one place.
Workflows
Streamline your end-to-end customer experience with ZIWO Workflows.
Ziwo AI
Transform the way you manage calls and customer interactions with ZIWO AI
Our Customers
Tyres Online Revolutionizes its CX with ZIWO
Tyres Online, founded in 2018, expanded from 5 to 70 centers in the UAE. Before ZIWO, they struggled with communication, slow response times, and reporting. After switching to ZIWO, their first response time improved from 25 seconds to 9 seconds, and they gained better control over agent performance and call monitoring.
Tyres Online Testimonial
- Customers faced issues reaching them via phone before using ZIWO.
- Communication, reporting, and accessibility issues solved with ZIWO
- Features include live dashboards, agent reporting, and call recordings.
- Improved first response time from 25 seconds to 9 seconds.
ZIWO Features used by Tyres Online
Join hundreds of companies that are willing to talk to their clients.
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