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Revibe Enhances Operations and Expands with ZIWO

Revibe, an online marketplace for refurbished electronics, uses ZIWO for after-sales support. Starting with 2 agents a year ago, they now have 55 agents on ZIWO, benefiting from its easy deployment across countries and quick agent onboarding. ZIWO’s tracking tools and consistent support in regions like the UAE, KSA, and South Africa have made it the perfect solution for Revibe’s needs.

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Revibe Testimonial

  • Using ZIWO for after-sales support, Revibe started with 2 agents a year ago and now has 55 agents on ZIWO
  • Easy deployment across countries, enabled by ZIWO
  • Agent onboarding is completed in less than a day
  • Tracking tools and consistent support in the UAE, KSA, and South Africa are provided by ZIWO
  • ZIWO: The perfect solution for Revibe’s needs

Features

ZIWO Features used by Revibe

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HD Inbound & Outbound Calling

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Ziwo customer integration to various softwares

Hybrid call center

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Agent Statistics

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calling dashboard

Live Dashboard

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