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Call Center Software
The Leading Cloud Contact Center Software in the Middle East.
Business Phone System
A scalable business phone system for every company.
Omnichannel
Manage all you Voice, WhatsApp conversations seamlessly in one place.
Workflows
Streamline your end-to-end customer experience with ZIWO Workflows.
Ziwo AI
Transform the way you manage calls and customer interactions with ZIWO AI
Our Customers
MySyara's Journey to Enhance Customer Engagement
Mysyara, a car ownership platform, partnered with ZIWO to improve call quality and customer engagement. With ZIWO's seamless implementation, they saw a 20% increase in customer satisfaction, a rise in NPS from 3.5 to 4.6, and a 10% revenue boost through WhatsApp. Agent productivity doubled, and they gained better insights into employee satisfaction through call tracking.
MySyara Testimonial
- Partnered with ZIWO to enhance call quality and customer engagement.
- Achieved a 20% increase in customer satisfaction.
- WhatsApp channels boosted revenue by 10%.
- NPS rose from 3.5 to 4.6.
- Agent productivity doubled.
- Gained insights into customer satisfaction through call tracking.
ZIWO Features used by Mysyara
Join hundreds of companies that are willing to talk to their clients.
Cloud telephony and call center software deployed instantly
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