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Call Center Software
The Leading Cloud Contact Center Software in the Middle East.
Business Phone System
A scalable business phone system for every company.
Omnichannel
Manage all you Voice, WhatsApp conversations seamlessly in one place.
Workflows
Streamline your end-to-end customer experience with ZIWO Workflows.
Ziwo AI
Transform the way you manage calls and customer interactions with ZIWO AI
Our Customers
Klaim's Journey to Enhance Sales Efficiency
Klaim helps healthcare providers improve cash flow by purchasing their outstanding medical claims. Their team in the Philippines makes 600-700 calls weekly to UAE facilities, using licensed local UAE numbers through ZIWO. This setup saves them significantly—They're able to reduce costs by having agents located in the Philippines rather than having them in the UAE. ZIWO also provides high-quality calls and local numbers for both UAE and Saudi Arabia, which is crucial for their operations. As a next step, they aim to integrate ZIWO with HubSpot to streamline their processes.
Klaim Testimonial
- 600-700 calls made weekly by the team in the Philippines to UAE facilities using licensed local UAE numbers through ZIWO.
- Costs reduced by having agents in the Philippines rather than the UAE.
- High-quality calls and licensed local numbers for both UAE and Saudi Arabia, thanks to ZIWO.
- Integration of ZIWO with HubSpot is planned to streamline processes.
ZIWO Features used by Klaim
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