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Call Center Software
The Leading Cloud Contact Center Software in the Middle East.
Business Phone System
A scalable business phone system for every company.
Omnichannel
Manage all you Voice, WhatsApp conversations seamlessly in one place.
Workflows
Streamline your end-to-end customer experience with ZIWO Workflows.
Ziwo AI
Transform the way you manage calls and customer interactions with ZIWO AI
Our Customers
DISC Switches from PABX to ZIWO
DISC, a sports clinic in Dubai and Kuwait specializing in non-surgical treatments, switched to ZIWO to address high call volumes and patient complaints caused by missed calls with their old PABX system. With ZIWO, they reduced unanswered calls by 90%, improved agent productivity, and enhanced customer service through call tracking and listening features. ZIWO's scalability and strong support have made it a valuable tool for expanding and optimizing their operations.
DISC Testimonial
- Switched to ZIWO to address missed calls and patient complaints from their old PABX system.
- Achieved a 90% reduction in unanswered calls and improved agent productivity.
- Enhanced customer service with call tracking, listening, and training features.
- ZIWO’s scalability and strong support aid in expanding operations.
ZIWO Features used by Disc
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