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Al Riyadh's Enhanced CX and Operational Efficiency

Al Riyadh Travel and Tourism, a leading company in the travel and tourism industry, addressed their customer service challenges by integrating ZIWO's cloud-based solutions. With ZIWO, they streamlined their call handling and customer interactions, resulting in better operational efficiency and higher customer satisfaction.

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Al Riyadh Travel and Tourism Testimonial

  • Improved call management and customer interaction tracking.
  • Enhanced customer service operations with efficient call handling.
  • Real-time analytics and reporting for performance monitoring.
  • Streamlined handling of customer feedback for continuous improvement.
  • Increased agent productivity and overall customer satisfaction.

Features

ZIWO Features used by Al Riyadh Travel

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HD Inbound & Outbound Calling

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calling dashboard

Live Dashboard

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Discreet Listening

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Ziwo customer integration to various softwares

CRM API

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