Streamline your end-to-end customer experience with ZIWO Workflows.

Integrate Workflows into your ZIWO interface to elevate your end-to-end customer experience. Streamline your operations and connect your external tools to boost productivity with automation and directly impact your sales. Workflows will improve your customer experience and drive your sales, making it an invaluable addition to your business operations.

Enabling the success stories of so many companies.

End-to-end customer experience through omni-channel touchpoints and connectors.

Redefine your customer experience by engaging your clients where they prefer. Cover the entire customer journey with workflows and improve your experience by integrating new connectors to your ZIWO platform.

Automated tasks and reports to enhance your team's productivity.

Workflows automations enhance your operations' productivity with just a few clicks. By transforming each manual task into a workflow, you can empower your agents and managers with notifications like missed calls, automated reports, callbacks, CRM/ticketing actions and many more.

Workflows that enhance your outputs from ZIWO and ensure no opportunities are missed.

Grow your revenue with ZIWO workflows. Implement automations that increase revenue by introducing new touch points and automations in your customer journey. Workflows boost the value of your ZIWO platform by ensuring no details are overlooked, benefiting your clients, agents, and managers

Improving Customer Experience in the GCC

Cloud-based

High-quality voice

Deployed in minutes

Crystal Clear Quality Calls

Voice Services provided only by local telecom operators & premium international carriers to get your phone numbers in every market you operate.

A smartphone displaying a voice recorder icon, indicating the device's capability to record audio.

Streamline Your Communication

Manage voice calls and WhatsApp in a single conversation interface available in multiple languages like English, French or Arabic to boost your productivity and your customer experience.

15+ CRM Integrations

Seamless integration with your CRM deployed in seconds to increase the productivity of your agents and provide the best experience to your customers. 500+ APIs are also available to fit on any infrastructure.

Supporting your Business Anywhere you want to go

"As a cloud-based contact center solution, ZIWO enabled Floward to scale to Egypt and other countries outside Saudi Arabia easily, and to many other countries in the Middle East."