Omnichannel
Have authentic conversations with your customers on the channel that is natural and convenient for them to use via messages or calls all under one roof.
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Voice , Simply. Talk to your clients
Inbound, outbound calls is easy — it’s on the cloud, so all your agents need is a computer, a headset, and an Internet connection. Call tracking, Call Whispering, Emotion tracker, Call Recording you name it , we have it!
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WhatsApp, Simply. Have a Conversation
With smart routing and automatic call & message distribution queues , act immediately and optimize your CX performance using WhatsApp for Business with ZIWO
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