Published the Nov 9, 2020
Remote work can be temporary or permanent & this decade belongs to remote work. Read more about some trends & statistics during the pandemic.
Working from home has now become a mandatory requirement in 2020 vs an option, thanks to the Coronavirus pandemic. In the past, working from home as an alternative provided to a few employees of a company for a few occasions, while working from an established office was considered to be the norm. However, this year, the pandemic has shown us proof that it is possible for small, medium, and large organizations to work efficiently, even with all employees operating remotely.
An increasing number of employees have begun embracing work from home and are actively seeking employment opportunities that offer this option, and several employers, too, have found the work-from-home system beneficial.
In the past decade, instances of working from home have increased by 400%. However surprising this statistic may look, there are many more that have shown how remote working is picking up and is here to stay. Gartner has predicted that by 2021, at least 41% of a company’s employees will be working from home even post-COVID-19 pandemic. Let’s look at several statistics & predictions pertaining to remote work and the industry mentioned below:
With encouraging figures and stats listed above for remote working for both employers and employees, it is time to look at some of the obstacles that this style of work brings along.
Please Note: Below are statistics from the latest research and studies conducted about remote work and the challenges they face.
There will be more inclusion in the workforce, given the conditions of remote working eliminating the constraint of geographic proximity. Apart from full-time employees, we expect to find more and more freelancers joining the fold of organizations to contribute their remote working expertise from various sectors and inclusive backgrounds.
Co-working stations will see a decline in their utility around the globe as remote working will entail working from employees’ workspace for most of the time. To cope with an impending loss and possible shutdown, such co-working spaces will have to formulate extensive subscription plans with mega savings for people to find working from their offices more budget-friendly.
The 2020s will see 123 million people working remotely by the year 2025, which will work as an advantage for recruiters since they will be able to choose highly talented personnel from across the globe without worrying about additional costs. This opportunity also presents itself with more savings for employers when it comes to paying for corporate office and utilities among other expenditures.
To adapt to the current situation and trends of working, employers will set a preference for candidates who already have experience working remotely as an employee or freelancer on a part or full-time basis. This will save the organization remote training costs. Not only that, they can also shift such funds into data security training and remote employee welfare programs.
A Gartner survey reveals that 74% of the CFOs intend to shift a portion of their employees to remote work permanently. 82% of the business leaders will permit and encourage their employees to work remotely for a portion of their time, while 47% revealed that they will allow a scenario of permanent work from home.
Readings
Latest News
Interviews, tips, guides, industry best practices, and news.
Strategies for a Productive First Contact with Clients
Take time to focus on the First Contact with Clients, so you can adjust the customer experience (CX) strategy to provide the best service.
Read postThe Power of WhatsApp Business with ZIWO Conversations
ZIWO Conversations is recognized as the premier WhatsApp Business Companion, elevating both customer experiences and team collaboration to a higher standard.
Read postPause and Resume Call Recording – Benefits & Industries
agents can manually pause and resume call recordings, Once an administrator has enabled the feature, agents will see a button on the dialpad
Read postOutbound IVR (Interactive Voice Response) – Definition, Components, Benefits & Practices
Outbound IVR feature is a contact center tool that is used to proactively distribute communications to customers with a predefined IVR menu.
Read postHow to Become a Customer-Centric Organization
Ways to Build a customer-centric culture in your company, customer-centricity needs to be part of your philosophy, values, and mission daily.
Read postMultilingual Contact Centers: Bridging Language Gaps
Discover how multilingual contact centers overcome language barriers to deliver outstanding assistance, thereby elevating customer experience
Read post