Call Whispering

ZIWO provides admins with “Whisper To Agent” feature, so they can simply Whisper to the agents and provide them with the help needed while the client is still on the line.

"Whispering to agent" option is enable on call

Whispering into Success. Simply!

Companies recognize the benefits of ZIWO’s Call Whispering feature, and they see the feature’s impacts on their customers and their productivity.

Real-time Assistance

Empower your agents with Call Whispering feature. Admins can provide real-time assistance, without clients hearing, for seamless, confident customer interactions.

Live Coaching

Admins can offer on the spot guidance to agents during calls without embarassing them, ensuring smooth onboarding and enhanced customer experiences.

Boost Agent Confidence

Knowing they have support at hand, agents feel more confident and empowered in handling complex or challenging calls. It reduces the agent’s anxiety, stress, and uncertainty during calls.

Boost Productivity

Call Whispering provides agents with helpful feedback, leading to improved performance and boosted productivity.

Join hundreds of companies that are willing to talk to their clients. Simply.

Cloud telephony and call center software deployed instantly