Call Tags
Call tagging is a powerful tool that allows agents to apply multiple labels to phone calls, capturing essential details like inquiries, product requests, & feedback for a better service.
Tag calls, elevate service. Simply!
Easily assign call tags to both inbound and outbound calls during your after call work, right after each conversation ends.
Stay Organized
Categorized calls empower agents, optimizing workload and enhancing customer interactions with ease.
Identify Challenges
Labeling and sorting data into categories makes identifying challenges in customer service, marketing, and sales effortless.
Set Effective Strategies
Call tagging enables effortless call center data analysis, measuring productivity and business performance through contact history calls.
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