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Call Center Software
The Leading Cloud Contact Center Software in the Middle East.
Business Phone System
A scalable business phone system for every company.
Omnichannel
Manage all you Voice, WhatsApp conversations seamlessly in one place.
Workflows
Streamline your end-to-end customer experience with ZIWO Workflows.
Ziwo AI
Transform the way you manage calls and customer interactions with ZIWO AI
Transform Communication Across Your Company with ZIWO
Effective communication is the key to successful collaboration and productivity across any organization. ZIWO’s cloud-based platform unifies communication across your company, enhancing teamwork, efficiency, and overall business performance.
Enabling the success stories of so many companies.
Unified Communication Platform
ZIWO brings all your communication channels into one platform, making it easier to manage and optimize
Integrate voice, WhatsApp, and other communication channels into a single interface, ensuring consistent and effective communication across your organization.
Enable instant communication and collaboration among teams with tools like internal calls that allow for real-time information sharing and decision-making.
Manage all your company’s communication from one centralized platform - admin view - that simplify operations and improve oversight.
Boost Company-Wide Productivity
ZIWO helps you streamline operations and increase productivity across the board
Automate routine tasks and processes across departments, freeing up your team to focus on more strategic activities.
Gain insights into communication patterns and performance metrics, helping you identify areas for improvement and optimize your operations.
Manage communication in multiple regions with ease, thanks to our global infrastructure and local number provisioning capabilities.
Use our advanced Interactive Voice Response (IVR) system to route customers to the right resources quickly, reducing wait times and improving resolution rates.
Supporting your Business Anywhere you want to go
"Zid, a company modernizing retail with a POS system, successfully migrated from Genesys to ZIWO. The transition was smooth, with ZIWO’s team providing strong support for integration with Intercom and HubSpot, easy onboarding, and cost efficiency. ZIWO’s flexible mobile app and modern platform helped Zid reduce costs by 40%, speed up onboarding by 35%, and improve employee understanding. Zid found a valuable partnership with ZIWO, meeting their needs for innovation and seamless support."
Join hundreds of companies that are willing to talk to their clients.
Cloud telephony and call center software deployed instantly
Why ZIWO is Ideal for Company-Wide Communication
ZIWO provides a versatile, scalable solution that enhances communication across your entire organization
Scalable Solution
ZIWO’s platform supports global expansion, allowing your business to scale communication across multiple countries effortlessly.
Adaptable Platform
ZIWO’s platform is designed to fit the needs of businesses of all sizes, from small teams to large enterprises.
Global Infrastructure
With the ability to manage communication across multiple regions, ZIWO makes it easy to expand your operations globally.
Reliable Support
Our 24/7 support team is always available to assist with any issues, ensuring that your company’s communication remains uninterrupted and efficient.
Integrations
Integrated to the best help desks and CRMs
Connect your tools, connect your teams. With over 15 apps already available in our directory, your team’s favourite tools are just a click away.
Join hundreds of companies that are willing to talk to their clients.
Cloud telephony and call center software deployed instantly