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The Leading Cloud Contact Center Software in the Middle East.
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Ziwo - Abuse Policy
1. User Acceptance:
By using ZIWO, users agree to comply with this Abuse Policy, the Terms of Service, and all applicable laws and regulations.
2. Prohibited User Activities:
The following activities by users are strictly prohibited: Harassment: Any form of communication that is harassing, threatening, or otherwise intended to cause distress is not allowed. Fraudulent Use: Users must not engage in any fraudulent activity, including but not limited to impersonation, identity theft, or fraudulent financial transactions. Illegal Content: Transmission of illegal, abusive, or harmful content, including but not limited to hate speech, child exploitation, or any content violating applicable laws, is strictly prohibited. Security Violations: Unauthorized access to ZIWO's systems, attempts to disrupt service, or any action compromising the security of the platform is not allowed. SPAM and Unsolicited Communication: Users must not use ZIWO for sending unsolicited messages, advertisements, or any form of spam.
3. Customer Responsibilities:
Customers who use ZIWO for business purposes are responsible for ensuring that their employees and users comply with this Abuse Policy. Customers must: Educate their users about acceptable use and the terms outlined in this policy. Promptly report any abuse or violations to ZIWO support.
4. Reporting Abuse:
Users and customers are encouraged to report any abuse, violations, or suspicious activities related to ZIWO to the designated contact or support email: abuse@ziwo.io
5. Investigation and Enforcement:
ZIWO reserves the right to investigate reported incidents and take appropriate action, including the suspension or termination of user accounts, as well as legal action if necessary.
6. Policy Review:
ZIWO may review and update this Abuse Policy periodically. Users and customers will be notified of any changes, and continued use of the service after notification constitutes acceptance of the updated policy.
7. Legal Compliance:
ZIWO is committed to complying with all relevant laws and regulations, and users are expected to do the same.